Support

No. Groundline never connects to your bank and cannot move money. You type your figures or import a spreadsheet.

Bring your history across from a CSV or Excel (.xlsx) file. Match the columns once and Groundline does the rest. Signed in, open Import in the web app.

No. Groundline shows your own numbers and the arithmetic on them. It does not recommend financial products or tell you what to do with your money, and Support can explain how a feature works but cannot advise you.

Use reset your password. Enter the email address on your account and we send you a link to choose a new one. If the email does not arrive, check your spam folder.

Turn on two-step sign-in, save your backup codes and sign out other devices in Settings, Security. Lost your phone? Sign in with a backup code.

Manage or cancel Pro where you bought it.

• On the web: sign in, then open Settings, Billing, Manage subscription.
• Google Play (Android): play.google.com/store/account/subscriptions, or Google Play, your profile picture, Payments and subscriptions.

Cancel a store subscription at least 24 hours before it renews. Deleting your account cancels a web subscription, not a store subscription.

1. 1Sign in to the same Groundline account on the phone, using the same Google account you bought Pro with.
2. 2Open Plan, then Upgrade to Pro.
3. 3Tap Restore purchases.

For a web purchase, email support with the date of the charge. Google handles refunds for purchases in the Android app, under its own policy. See the Refund Policy.

Download everything you entered from Settings, Your data, on every plan.

You can delete your account and data at any time, on any plan. The data deletion page explains how, in the app or by request if you cannot sign in, and what we keep.

Privacy Policy, Terms of Service, End User Licence Agreement, Refund Policy and Cookie Policy.